CHIRUCA WARRANTY
All Chiruca products come with a guarantee covering damage caused by faults in the raw materials or the manufacturing process.
This warranty does not cover faults caused by:
• Normal wear and tear.
• Improper or unusual use. For information on the use of each model, see our catalogues and website. www.cazachirucahunting.com/catalogue
• Improper care or maintenance; for proper care, please refer to the instructions printed on the bottom of the boxes, hanging labels, catalogues, and the website www.chirucahunting.com; any care other than that indicated will not be covered by the warranty.
• Contact or tears caused by external agents, such as rock edges, branches, crampons, etc.
• Aggressive materials such as fire, animal excrement, acids, hydrocarbons, construction materials, etc.
• Discolouration caused by UV rays
• Situations similar to those described above.
In the event of any anomaly in a Chiruca product, we will be very interested in studying it and determining whether the possible defect is covered by the warranty and its causes. To do so, please clean the product and return it together with the purchase receipt to the establishment where you bought it for an initial inspection and subsequent shipment to Calzados FAL, S.A. (Chiruca) after the retailer has requested authorisation from us. If the product has not been cleaned before being sent to Calzados FAL, S.A. (Chiruca), it will be immediately returned to the owner.
After an examination by the company’s Quality Department, within a reasonable period of time, and if the fault is covered by the warranty, Calzados FAL, S.A. (Chiruca) may either repair it or replace it free of charge if repair is impossible or disproportionate.